Here are the vendors who have passed the Customer Support Certification Program. This list will be updated as warranted.
- Rockstar LMS by eLearning Brothers
- eCom Scotland
- Biz Library
- edTek Services
- Gyrus Aim
- Learn Amp
- Tesseract Learning
- Knowledge Anywhere
- Create LMS
- Web Courseworks
- Thought Industries
- IMC Learning Suite (NEW)
- Agylia, from the Civica Group (NEW)
These vendors have gone above and beyond, with a level and data validation to back it. Words mean nothing. Action means everything.
I know for me personally, if I found three systems that align to everything I need and are within my budget, I’d pick the one that has signed into a certification process with measurable data, over someone who refuses to do so. To me, that means they have issues within their support and are not fully committed to validation.
Would you want to trust someone, with your learners, who sees support in such a light?