Who really wins?

High maintenance? Customer bids? Vendor responses? Who really wins in this real world experience? And does it matter?

Attention LMSs – I’m mad as…

It is time to stand up and shout it from the rooftops – “I’m mad as…” and let some vendors know that the days of treating the customer as secondary, bugs as a way of life and setup fees as the next Fort Knox is over with – now and forever.

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