Customer Training – Best Practices

Customer training is essential. A happy customer will return. But to do so with online learning, you must know the approaches and best practices to do so.

Informal, Formal – End 4 E-Learning

Formal learning and informal learning are for folks who remember the good ol’days and think it applies now for online. It doesn’t.

An open letter to Tony Bingham, CEO of ATD

A call to action, asking Tony Bingham, CEO of ATD, to make changes to meals and beverage items, by offering non dairy products too.

LMS Administrator Hiring – What you need to know to find the right 1

This article identifies how to find the right candidate for an LMS administrator. Includes skills needed for a top administrator and more.

What if…..? (E-Learning)

What if e-learning scenarios. We explore scenarios, situations and capabilities that would have an impact for learners.