Here are the vendors who have signed the Customer Excellence Pledge. This list will be updated as warranted.
- Rockstar LMS by eLearning Brothers
- eCom Scotland
- Biz Library
- edTek Services
- Gyrus Aim
- Learn Amp
- Tesseract Learning
- Knowledge Anywhere
- Create LMS
- Web Courseworks
- Thought Industries – NEW
These vendors have gone above and beyond, with a level and data validation to back it. Words mean nothing. Action means everything.
The CEP pushes a level of certification in the industry with a specific set of checks and balances. The market dedicates a need for this level of elite service, simply because the #1 reason people hate their learning system and leave it, is poor support and service.
I know for me personally, if I found three systems that align to everything I need and are within my budget, I’d pick the one that has signed into a certification process with measurable data, over someone who refuses to do so. To me, that means they have issues within their support and are not fully committed to validation.
Would you want to trust someone, with your learners, who sees support in such a light?